Square Payroll - Dangerously bad payroll service, especially for first time employers.

[In my experience] they can cancel your service at any time, without warning or explanation. When they do this your funds are held by them for up to 90 days, at which time they are presumably accruing interest on your money. This could take a small business under very quickly and there is nothing you can do about it.

[I believe] getting verified is complex and not customer friendly. Until you are verified you can't talk to payroll customer service, which is paradoxical. Even getting a hold of account services for this purpose is tricky and exceedingly time-consuming, plus they can not answer most questions directly.

[I feel] they don't communicate well, closed my account with no notice whatsoever. The only notification I had about the need to verify my account was one easily lost email. Not having responded to this email fast enough created months of stress and difficulty in the setup process, only to find in the end I would need to start from scratch to attempt to sign up again.

[In my experience] if they close your account you can never reopen it. You have to start a new account from scratch.

[In my experience] they can hold your money and not deposit funds if your account is "under review". This can happen without explanation. No customer service is directly available for this. I was told I had to wait for them to call me.

[I believe] they are either lying, or the left hand doesn't know what the right hand is doing to such an extent that they give a great deal of misinformation.