Squarespace for retail sales was great!
May 24, 2021

Squarespace for retail sales was great!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Squarespace

We used Squarespace to sell our products at the height of the COVID pandemic when our retail stores were closed. The product was easy to set up and got us selling in a flash!
  • Fast setup
  • Easy-to-understand backend
  • Great customer service
  • Back end does require some technical knowledge
  • There is no scraping opportunity from our our website, which would have improved content speed
  • Customer service was email only
  • Increased efficiency
  • Increased sales
  • Grew brand awareness
I really like Squarespace's all-in-one concept vs. WordPress, where you add each piece individually. However, if you are building a much larger site, WordPress may be better. For our needs in terms of sales, Squarespace was great.

Do you think Squarespace delivers good value for the price?

Yes

Are you happy with Squarespace's feature set?

Yes

Did Squarespace live up to sales and marketing promises?

Yes

Did implementation of Squarespace go as expected?

Yes

Would you buy Squarespace again?

Yes

Squarespace is great for selling products online. It's not as appropriate when selling in person. We did not use the product as a point-of-sale service, but they do have that option. Overall, highly recommend. Especially as the fees the service charges are so low.

Squarespace Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
5
Admin section
8
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
8
SEO support
7
Bulk management
6
Availability / breadth of extensions
Not Rated
Community / comment management
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
7