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Issues On Mic And Connections. Works Better On Smartphones
January 24, 2020

Issues On Mic And Connections. Works Better On Smartphones

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with StarLeaf

Using StarLeaf for two years now and not having a great experience with the feature. The microphone often has issues at the beginning of video calls and also lots of connection problems. Despite the issues mentioned, the feature allows global teams to create and conduct meetings and video calls with good quality. The feature works better on smartphones than on PC.
  • Integrating teams around the world.
  • The connection from StarLeaf to IBM Lotus Notes calendar is very useful.
  • The microphone has lots of issues, specially in the beginning of calls.
  • Quality of the sound sometimes is not the greatest.
  • The capability of creating meetings with global teams.
  • The connection with Lotus Notes calendar helps the team to manage the calendar and the meetings scheduled.
Microsoft Teams, when I used, was far better than StarLeaf, on video, sound, and feature connections.
Never used the StarLeaf support team.

Do you think StarLeaf (discontinued) delivers good value for the price?

Not sure

Are you happy with StarLeaf (discontinued)'s feature set?

Yes

Did StarLeaf (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of StarLeaf (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy StarLeaf (discontinued) again?

No

Dropbox, Citrix ADC (formerly NetScaler ADC)
StarLeaf is good because it is allowing our Company and global teams to create and conduct meetings and video calls. However, the mic often has issues as well as connection problems. The mobile app is excellent for joining the video conf calls.