Amazing Product, Even Better Support!
March 29, 2022

Amazing Product, Even Better Support!

Nathan Jones | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with StarWind HyperConverged Appliance (HCA)

The StarWind HyperConverged Appliance is used to host our development, test, and UAT environments internally. The redundant, scalable, manageable, and synchronized solution allows us to quickly virtualize, migrate and clone hosts speeding up project delivery and reducing overheads on internal IT infrastructure technicians. The redundant and synchronized nature of the solution allows patching and upgrading to take place within office hours and the support is brilliant.

Pros

  • The migration of hosts between nodes is extremely fast and we are yet to see an error when doing so.
  • Creating new hosts from templates or from fresh is very fast.
  • Synchronisation is fast and provides good HA

Cons

  • Difficult to manage capacity and usage on CSVs
  • Reporting and visibility of resource allocation not brilliant
  • Less time spent investigating alerts and monitoring devices as the support team is brilliant
  • Faster patching and firmware application due to clustering and HA set up
  • Speed of spinning up environments for our developers increased greatly
Brilliant premium support, always proactive and available to help or explain. I cannot fault the support whatsoever. We have leaned on them a lot over the years and they are always happy to jump on remote sessions or provide recommendations. They are the first to raise any alerts with our team and often a solution is provided in the same breathe.
We have never had downtime with the device, whenever it has been upgraded or patched we make use of the clustering and synchronization.

Do you think StarWind HyperConverged Appliance (HCA) delivers good value for the price?

Yes

Are you happy with StarWind HyperConverged Appliance (HCA)'s feature set?

Yes

Did StarWind HyperConverged Appliance (HCA) live up to sales and marketing promises?

Yes

Did implementation of StarWind HyperConverged Appliance (HCA) go as expected?

Yes

Would you buy StarWind HyperConverged Appliance (HCA) again?

Yes

We host our development test and UAT environments on the device. Scalability and flexibility are key, as well as the speed of implementation when working on numerous projects in parallel. We utilize the device to host some internal 'infrastructure services' where things such as scanning and polling take place, the scalability allows us to increase resources as and when these services are being put to use.

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