Great Alternative to Google Analytics
February 01, 2019

Great Alternative to Google Analytics

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with StatCounter

We use StatCount help us track visitors to our website. It also helps us monitor visitor activities. These helps us keep track of which products our customers are migrating to. It also lets us know what kind of impact our website is having upon the public. You can see how many visits you have and where these visits are coming from.
  • Easy to use and install
  • Can track custom activity in real time
  • Customized reporting for location and volume throughout the day
  • Not robust enough to do more advanced analytics like customer segmentation
  • Interface isn't as clean as other tools such as Google Analytics
  • Found it wasn't very accurate when traffic on the website got too high
  • It's been great to track positive reactions to changes in our website and new product offerings
  • Also a great way to roughly estimate the demand and customer base for your products
  • Also identifies what areas of the website could be improved base on low traffic
Wish StatCounter had a more comprehensive report feature comparable to Google Analytics. I feel StatCounter is easier to use and to understand when compared to Google. Some people prefer Google Analytics, but it provides so much more information that the average person really needs. It meets basic needs. If you are looking for something more robust and high level of detail, I would recommend Google Analytics instead.
The program is easy to use and to integrate. The integration is fast and is done in less than a minute. This quick refresh rate allows you to see what customers are viewing and how long they are viewing these pages. I would like to see added functionality to allow for more in-depth tracking. It does a great job of giving raw data, but an analysis of that data and data conversion to sales and customer retention would be great.