Overall Satisfaction with SteelBrick CPQ
SteelBrick CPQ is being utilized by our sales and marketing departments and addresses our quoting needs for international sales.
- Ease of quoting process through configuration.
- Support services provide solutions for issues, configurations, and looks to the user to help decide what is needed in the next update.
- Training options.
- By configuring products, we can provide our customers with accurate quotes and consistent packages. This allows for fewer errors.
SteelBrick CPQ Support
Recently, I needed SteelBrick Support to assist in a change to certain layouts. In addition to resolving my issue, they provided guidance to improve our original needs. They consistently exceed expectations of a support group.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response