Sterling Solution does the job
May 06, 2020

Sterling Solution does the job

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sterling Talent Solutions

With every new hire, we run their background check through Sterling Talent Solutions no matter what department they will be in. The initiation is easy and Sterling takes it from there to run the background check and communicate with the new candidate.
  • The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
  • Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
  • Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.
  • We have had to reach out multiple times to decrease the maximum we are willing to spend if past employers are using a third party to run the background check and it cost an additional amount to run the background. We have had to communicate back a forth multiple times to lower it to a more reasonable price.
  • Since it manages the majority of the background check, it has saved me time, allowing me to work on other projects.
Overall, the company is efficient and completes the task we need on hand.

Do you think Sterling Check delivers good value for the price?

Yes

Are you happy with Sterling Check's feature set?

Yes

Did Sterling Check live up to sales and marketing promises?

Yes

Did implementation of Sterling Check go as expected?

I wasn't involved with the implementation phase

Would you buy Sterling Check again?

Yes

Sterling does do a great job of running and completing the background checks. The only downfall would be the additional charge limit that has been complicated to figure out with Sterling.