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Great Product!
July 01, 2014

Great Product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Website and iPhone App

Overall Satisfaction with Streamsend

We currently have two different email programs. One program connects to our CRM system, while Streamsend is the other. Our Marketing Department uses Streamsend services to address SPAM concerns as our email system will not allow us to send to more than 1,000 people per hour. Therefore, in order to not become black or grey listed our team uses Streamsend for large mailings.
  • Streamsend is very easy to use
  • The campaign feature helps us easily sort out different emails
  • Uploading lists is very easy
  • The UI is very intuitive
  • Streamsend could make it easier to send test emails
  • The text is often small and difficult to read since it's grey with a white background
  • Streamsend is a fast way to distribute emails
  • The reporting feature allows us to clean our lists
  • The reporting features allows us to communicate our impact for marketing campaigns
  • The reporting features allows us to communicate how clean our lists are
  • constant contact,Cvent Event Management
Constant Contact and Streamsend are very similar products. Cvent is just overall terrible and difficult to understand.
The renewal process is easy and doesn't require much thought. Our accounting team already has Streamsend as an approved vendor. We are happy with Streamsend and how it works. Switching email systems would require training and a learning curve that will be difficult to schedule in a busy department. The quality and reliability of Streamsend is something our team and attorneys trust.
As I mentioned earlier, Streamsend is a great third-party email distribution system for large mailings. We are never concerned with the CAN-SPAM act compliance when we are using Streamsend to invite clients to events, or to send them educational materials. I would also recommend Streamsend to companies of all sizes because their pricing model is scalable.

Using Streamsend

Streamsend Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None