Item: StringeeX
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

StringeeX allows me to monitor my salesforce and keep track of all requests with one application in lieu of several different apps that I would need to switch back and forth between.

Pros and Cons

It records and monitors calls impeccably.
The support team is very reliable and efficient.
The interface is very user friendly.

I would like to see a decrease in dropped calls.
Increased support for older Ios systems

Return on Investment

The analytics have helped me better address areas of need with my staff.

Alternatives Considered

Dialpad Talk

The support team is more responsive and addresses issues in a timely manner.

Key Insights

Do you think StringeeX delivers good value for the price?

Yes

Are you happy with StringeeX's feature set?

Yes

Did StringeeX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of StringeeX go as expected?

Yes

Would you buy StringeeX again?

Yes

In my day to day it is wonderful for integrating my team under one interface and allows us to focus on the job at hand instead of switching back and forth between multiple programs. It is less suited for remote work where it seems that the stability of one's internet provider comes into play.

Great value!

Overall Satisfaction with StringeeX