Overall Satisfaction with SAP SuccessFactors Learning
- It is easy to track applicants for jobs and see where they are within the candidate pipeline
- Creating and modifying goals is easy to do and it's nice that you can see others' goals easily and link them to yours
- Overall I think SuccessFactors is easy to navigate as a user
- The LMS/learning system is very hard to use from an administrator standpoint, and the support from SuccessFactors in figuring out how to use it is poor.
- My experiences working with SuccessFactors to resolve issues or answer questions are mostly poor. They do not provide the support and guidance I would expect and it's often difficult to get a timely answer or for someone on their end to take responsibility for fixing an issue
- It seems to be difficult to make changes to the system after we've gone "live" with a module. It would be nice to have more flexibility
- It is easier to get people to training since we've implemented the LMS
- Applicant tracking is much improved
- Goal tracking and performance management have both improved since we started using the system to track progress