SuccessFactors - An overall great solution!
January 07, 2014
SuccessFactors - An overall great solution!

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- PM
- Learning
- GM
- Compensation
- 360 Feedback
- JDM
Overall Satisfaction with SAP SuccessFactors Learning
- SuccessFactors does a great job of providing various solutions that fit a variety of issues that a company may face.
- Have quarterly releases with in-depth Release Summaries to provide the customer with the most up-to-date information, as it becomes available.
- Great online customer community to share experiences, best practices, etc.
- Customer support could be a little quicker with responses.
- Many aspects of the system are almost too customizable. This can cause issues if you need help from support as they have to learn your system before they can help.
- Enabled my company to track performance vs merit pay to determine the correlation between the two.
- Great reporting features from both the canned and customizable reports to determine statistics on goals, forms, etc. This can be as high level or granular as you want.