SuccessFactors: Moving to the top?
Updated February 09, 2014

SuccessFactors: Moving to the top?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Perrfomance and Development
  • Employee Profile
  • Goal Management
  • Learning

Overall Satisfaction with SAP SuccessFactors

SuccessFactors is used for employees in our corporate office as well as store leadership. The use of the system is focused around automating the performance process and create efficiency with movement of data to Oracle EBS.
  • SuccessFactors has greatly improved the user interface and has made it a top competitor for companies focused on easy to use systems.
  • The SuccessFactors HomePage can now serve as a home page across the organization, pulling in components from other realms of the business to make it a true center stage. It is intuitive and presented how most consumers expect to see online content. This integrates well with mobile.
  • SuccessFactors' thorough end-to-end processes from goal management, performance appraisal, calibration, etc. will challenge most companies to greatly expand their performance management strategy and philosophy.
  • There is an opportunity to adopt functionality and practices as organizations move toward talking about performance throughout the year versus a yearly event. It can be cumbersome to create processes for performance appraisals to carry over from month to month or quarter to quarter.
  • Increased data and process governance.
  • Better reporting and insight into performance trends compared to business results.
The system works well for large enterprise companies looking to manage the processes for large populations.

Using SAP SuccessFactors

Our initial process was over-engineered on an older version. This was a result of our own internal challenges and not the system. SuccessFactors has provided consulting and insight into how to make improvements to increase our value (i.e. conducted a 'Customer Value Workshop' with a 3rd party consultant). Overcoming perception of the initial process will be important in determining if we will renew with SuccessFactors. This is not a direct reflection on SuccessFactors, but realizing that perceptions are hard to overcome.