Overall Satisfaction with SugarCRM
SugarCRM is the staple of our sales floor. This application makes my life easy from a sales management standpoint. SugarCRM allows all users to make notes from each time contact is made to a prospect, log the time and date, and keep it assigned to that specific user. This formula can help avoid having multiple sales reps working on the same account/prospect and ultimately eliminate any confusion. Sales managers can check in on any quotes for their teams to help create a funnel that doesn't get pushed to the side.
This application can also easily be manipulated into the way your company needs it most. We implement new functions to the dashboard frequently with ease. Customer support is always prompt as well.
This application can also easily be manipulated into the way your company needs it most. We implement new functions to the dashboard frequently with ease. Customer support is always prompt as well.
- Manages the sales pipeline.
- Creates a funnel of pending sales.
- Tracks all contact being made by each user.
- If SugarCRM created their own click to dial feature, that would be great. For now, we use TenFold to integrate with SugarCRM.
- Only positive. There is no way you can lose money with this application.
SugarCRM is a poor man's version of SalesForce. It is cheaper yet easier to use.