Great Survey Tool – Best Service & Support
April 15, 2016
Great Survey Tool – Best Service & Support
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SurveyGizmo
Several departments in our company use SurveyGizmo, but not enterprise-wide. It is used for event signups, service feedback, quick polls, reader surveys and internal surveys. The ability to automate many tasks and connect with our marketing automation system is key.
- Easy to edit and create surveys. Intuitive CMS.
- Ability to connect via API to our marketing automation system.
- Responsive surveys for use on virtually any device. Many design options.
- Service and support is outstanding.
- Detailed and customized reporting. Ability to download reports in various formats.
- Control over nearly every aspect of survey. Quotas, ability to return to finish survey, end dates etc.
- A few too many sub-menus, but overall not too bad.
- Productivity has definitely increased as a result of using the automation tools and easy to understand user interface.
- Speed of survey deployment has increased significantly over previous survey tools we've used.
- Service and support is excellent and has had a positive impact on our users.
Controls and ease of use...