Overall Satisfaction with SurveyMonkey
We use SurveyMonkey to survey our partners, primarily. We are a grant-making organization and work with over 100 different nonprofits. SurveyMonkey helps us achieve insights into their needs, their context, their service areas, etc. It helps us to gather data in a quick manner and evaluate it- rather than having just 1 call at a time with our partners.
- Variety of questions
- Data analysis
- Easy to Use
- Have to upgrade for certain questions.
- Not very collaborative.
- Hard to access results later, especially with a different membership.
- Update data profiles
- Informs our core work
- Allow us to modify our strategies based off of responses
We actually use Google Forms more often than SurveyMonkey because it's free; however, for our bigger annual projects we usually switch to SurveyMonkey. We select SurveyMonkey when we're not needing to collaborate as much and when we need to be able to ask our questions in more complex ways (Google Forms very limited in that area)
Do you think SurveyMonkey delivers good value for the price?
Yes
Are you happy with SurveyMonkey's feature set?
No
Did SurveyMonkey live up to sales and marketing promises?
Yes
Did implementation of SurveyMonkey go as expected?
Yes
Would you buy SurveyMonkey again?
Yes