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Subject matter expert
Updated December 06, 2021

Subject matter expert

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Syncsort Assure MIMIX

MIMIX is used by IBMi server-based organizations to provide real-time replication, typically for high availability and disaster recovery requirements. The product is designed to provide rapid planned or unplanned switches of all replicated applications and data in a quick and mostly seamless manner. The software is usually installed on replicated pairs but can also operate in multi-node environments. MIMIX allows for a granular definition of what is replicated and where it is replicated to. Bi-directional replication is supported. In addition, some organizations use the product for data propagation, such as moving real-time data to decision support-oriented applications.
  • Real time replication.
  • Easy switch and recovery.
  • Relative ease of use and resiliency.
  • Possible false sense of security for ransomware attacks.
  • Reliability.
  • Ease of use.
  • Strong technical support.
  • Successfully providing its intended use - HA/DR.
  • Provides industry audit approval.
  • Having an HA/DR solution in place is viewed as a positive by customers and potential customers for the marketing of the organization's core products and services.
Iterra is a less capable "little brother" product to MIMIX. Iterra like MIMIX was acquired by Vision, then subsequent owning organizations, now Precisely. Most of the original core Iterra functionality has been rolled into MIMIX. The Iterra product still exists but in a very limited role. Precisely and the previous owner has been very clear in their recommendation to standardize on MIMIX.

Do you think Precisely Assure MIMIX delivers good value for the price?

Yes

Are you happy with Precisely Assure MIMIX's feature set?

Yes

Did Precisely Assure MIMIX live up to sales and marketing promises?

Yes

Did implementation of Precisely Assure MIMIX go as expected?

Yes

Would you buy Precisely Assure MIMIX again?

Yes

MIMIX is clearly the best IBMi solution for most high availability and disaster recovery situations. It provides rock-solid replication and agile ability to switch quickly. In its earlier days, some organizations used it as a primary daily system backup method. With the advent of Ransomware, this is no longer advisable. The strength of MIMIX real-time replication becomes a weakness if IBMi data becomes infected. As in any real-time replication product, at that point, two systems are infected.

Syncsort Assure MIMIX Support

Support is available and efficient. Response time is good and likelyhood of a quick resolutiion is high. However the mature solid product and proactive management tools, fortunately make support requirements relatively rare. The support for version upgrades is also strong, but again the basic upgrade process is usually straightforward and well documented.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes. It does not make sense to purchase a high availability disaster recovery solution for seven by twenty-four mission critical applications, then to purchase or expect anything less than that same level of support.
Yes - Yes, But I am not sure it should have been refered to as a bug. Years ago, IBM released a new programming capability of which the organization was a very early adopter It was not known at the time but MIMIX had not yet built support of that new feature into its product. When the problem was identified it was determined that that support was planned for an update in approximately one year. Upon learning of the current customer issue, support got product development immediately involved. A temporary resolution for the issue was created and successfully implemented in less than a week.
This question was answered in the previous question about bug fixes. As previously stated MIMIX support quickly involved product development to provide a solution for a customer requirement which was not currently a feature of the product. This rapid resolution was accomplished in approximately one week. The agility of support and product development to quickly work together to meet a customer's need, which was clearly outside of contractual responsibility, was very impressive.

Syncsort Assure MIMIX Reliability

MIMIX works to its intended functionality. It provides real time data replication across multiple partitions and systems as defined. I have never witnessed any problems with MIMIX in scaling to larger systems or adding new data groups. In conjunction with the inherent scalability of IBMi scalability and configuration flexibillity are rather quick and easy.
MIMIX is software built for availability. By its nature it is must be available. As long as the underlying system and communication network are available MIMIX is working. And if there are failures in either of those, MIMIX is designed to allow for a quick and resilient recovery once underly systems or communications are restored.
I have never seen MIMIX itself be a performance bottleneck. However it is important to consider the network in overall performance of any remotely replicated systems. MIMIX can only replicate as fast as the network allows. But a strong capability of MIMIX is its ability to "buffer" its replication, so it can be sent without error as the network allows.