Overall Satisfaction with Synoptix
Synoptix is currently our main system for building and reporting financial data. We have created nearly all of our internal and external financial reports using their system and scheduler to push reports to individual departments in HTML or CSV formats.
- Easy report building interface with an query interface that allows financial users the ability to conduct complex queries without difficulty.
- The ability to create reporting that allows us to review in-depth financial review by drilling down into accounts to find transnational data easily.
- Easily maintained and monitored with simple upgrade installations and end point installation.
- Great knowledge base for review and trouble-shooting.
- Highly knowledgeable and easy to work with staff.
- End point installations are a little confusing for some of our support staff. There's no direct installation wizard.
- Greatly reduced the Business Office's dependency on IT report writers.
- Improved reporting accuracy and flexibility from year to year.
- Improved our Y/E closing times greatly.
Synoptix is much simpler for our financial group to create reports and parse data.