Is SCOM fit for your monitoring requirements ?
Anonymous | TrustRadius Reviewer
May 10, 2019

Is SCOM fit for your monitoring requirements ?

Score 3 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with System Center Operations Manager

System Center Operations Manager is used as the major monitoring tool for all the infrastructure alerts and application alerts. Whenever some new feature goes live in the production environment, SCOM is also configured to raise alarms on any unwanted happening on those apps or infrastructure components. SCOM helps my organization cater to our need for a monitoring dashboard and CI's health data sourcing tool from different components of the production environment.
  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
  • SCOM desktop dashboard is legacy now and no where stands in front of other monitoring tools in the market
  • SCOM web dashboard although have a better UI but is not reliable enough as compared to desktop version
  • Nowadays AI and Machine learning are the major game changer when we talk about the event monitoring tools which is missing in SCOM.
  • With growing popularity of Azure, Microsoft must have shifted their focus from SCOM monitoring console to Azure monitoring tools which is why it will most likely not see any major upgrades in future.
  • SCOM restricts your ability to use the AI and Machine learning capabilities in your monitoring environment.
  • SCOM have a legacy dashboard hence misses the new gen look and feel for monitoring dashboard.
  • SCOM agents have the capability to pick the data from different nodes in the organization environment and report it to the central management server with high accuracy.
  • ITRS Geneos
System Center Operations Manager being a part of Microsoft technology stack have much more interfacing capabilities within Windows environments. We have chosen SCOM over other tools as our organization relies majorly on Microsoft technologies and SCOM was then the best available solution to integrate with them.
SCOM also have capabilities to let users interact with it using PowerShell which is why it has helped to automate many manual tasks.
Elasticsearch, Team Foundation Server, Splunk Enterprise
SCOM is well suited if the organization has a big setup of servers and most of them are on-premise. SCOM has the ability to monitor both infrastructure alerts and application alerts so it can be used as a common monitoring tool for the organization. SCOM shouldn't be preferred if you are thinking to have a new monitoring tool since it's not up to date for the current monitoring needs of the organization like it misses artificial intelligence and machine learning capabilities. SCOM is also not a better option to go with if you have your infra hosted on any cloud provider since cloud services have far better monitoring tool offerings.

SCOM Feature Ratings

Application monitoring
3
Database monitoring
4
Threshold alerts
3
Predictive capabilities
1
Application performance management console
4
Collaboration tools
1
Out-of-the box templates to monitor applications
5
Application dependency mapping and thresholding
1
Virtualization monitoring
Not Rated
Server availability and performance monitoring
3
Server usage monitoring and capacity forecasting
5
IT Asset Discovery
9