- Tableau allows us to connect to almost any data set we can muster without translating or restructuing
- It allows end users who are business experts but not technical experts to explore and visualize data in ways that are visually rich, compelling, and highly communicative
- Can't think of any
We are widely implemented and use continues to grow as more people discover it. It has widespread adoption and very high end user satisfaction.
100 - All aspects of the university: Admissions, Financial Aid, Academic Affairs, Business Operations, IT, Student Affairs.
1 - A server admin who does this as a part of his duty; in FTE the actual number is less than one.
Evaluation and Selection
Although I evaluated Omniscope, several versions of Xcelsisus, and have since looked at Qlikview, I find that Tableau offers extraordinary power to the end user; that is, the people who know the business best. This is true and especially important for non-technical business experts.
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
The email and call support is exceptional; although I have had few problems, they are usually solved within an hour. In addition, Tableau has developed a large and knowledgeable community of users who help each other, and I find them to be among the best spokespeople for the software.