Item: Tableau Desktop
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Tableau is currently being used in several different departments to display trending data related to patient safety and status, financial and claims highlights, tracking patterns related to inpatient flow through the hospital. The flexibility of data sources and display options had made it a popular tool for analysts in financial and clinical areas.

Pros and Cons

Displaying complex trending data in simplified format
Creating stories to use as presentation materials with data highlights
Customized statistical models with trending predictions

Formatting the data to work correctly in graphical presentations can be time consuming
Daily data extracts can run slowly depending on how much data is required and the source of the data
The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

Return on Investment

Reduced report development time with graphical output
Created easy to use management reports for daily usage
Clarified trends in data previously unknown to the organization

Alternatives Considered

Microsoft Power BI

Tableau offers many more tools and features compared to Power BI. The ability to use third-party development languages such as R has been extremely useful in our organization. Other tools such as Power BI can be fast to learn and create simple graphs, but they lack some of the advanced features offered by Tableau.

Key Insights

Do you think Tableau Desktop delivers good value for the price?

Yes

Are you happy with Tableau Desktop's feature set?

Yes

Did Tableau Desktop live up to sales and marketing promises?

Yes

Did implementation of Tableau Desktop go as expected?

Yes

Would you buy Tableau Desktop again?

Yes

Other Software Used

Microsoft Power BI, IBM Cognos Analytics, Azure API Management

Usability

Tableau can be quick to set up a new data source and create quick drag and drop graphs for reporting use. It contains many advanced features that require training and knowledge with the software, these advanced features have the potential for much more complex data analysis and programming. Tableau offers a large amount of free training online and live classes.

Support Rating

Tableau support has been extremely responsive and willing to help with all of our requests. They have assisted with creating advanced analysis and many different types of custom icons, data formatting, formulas, and actions embedded into graphs. Tableau offers a weekly presentation of features and assists with internal company projects.

Likelihood to Recommend

Tableau has been extremely useful at our organization due to the flexibility it allows for data sources and displaying data. We have multiple types of databases, Tableau is compatible with all of them. The advanced functionality such as using scripting languages and the R open source language for statistical analysis allows for a large range of capabilities.

Tableau offers a flexible and powerful tool used by all areas of our organization

Overall Satisfaction with Tableau Desktop