Tableau Desktop: Best in business
December 02, 2022

Tableau Desktop: Best in business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tableau Desktop

With the ever-evolving data needs and usage of advanced analytics, it is of prime importance that we use the right tool for the requirements. Tableau Desktop is one such tool at this juncture that is widely used across organizations and widely famous among business leaders and C-suite members. It addresses a diverse range of business use cases, especially to summarize and synthesize the findings.

Pros

  • Tableau Desktop allows people to make data-driven decisions
  • Uncover new insights more frequently
  • With a couple of clicks, Tableau Desktop connects directly to thousands of data sources, both on-premises or in the cloud, making it easier to start an analysis

Cons

  • Pricing should be more user-friendly and usage-driven
  • Making edits to the production reports is fairly tough and has a vast scope of additional capabilities
  • Tableau Desktop should be able to differentiate itself from the Tableau server else there is no major meaning of two different products being offered
  • For a bigger organization like mine, it is fairly profitable as the use cases are many and the business benefits a lot.
  • It provides simple and compact ways to visualize and analyze large datasets. Also, it is utilized for training and development of the other colleagues, hence it is pretty much useful.
  • A lot of users are regularly using, and several business units functions totally rely on the output reports of the Tableau Desktop, making it highly cost-effective.
Tableau Desktop is clearly one of the best in the business. It has incredible capabilities, and many features are extremely useful. The intuitiveness of the dashboards and the graphical nature of the visualizations are widely used features and super helpful. One of the other benefits is that both programmers and non-programmers can equally explore and create their own opportunities, and seamless integration is possible.

Do you think Tableau Desktop delivers good value for the price?

Yes

Are you happy with Tableau Desktop's feature set?

Yes

Did Tableau Desktop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tableau Desktop go as expected?

I wasn't involved with the implementation phase

Would you buy Tableau Desktop again?

Yes

Tableau Desktop is one the finest tool available in the market with such a wide range of capabilities in its suite that makes it easy to generate insights. Further, if optimally designed, then its reports are fairly simple to understand, yet capable enough to make changes at the required levels. One can create a variety of visualizations as required by the business or the clients. The data pipelines in the backend are very robust. The tableau desktop also provides options to develop the reports in developer mode, which is one of the finest features to embed and execute even the most complex possible logic. It's easier to operate, simple to navigate, and fluent to understand by the users.

Tableau Desktop Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
9
Report Formatting Templates
10
Drill-down analysis
10
Formatting capabilities
9
Integration with R or other statistical packages
7
Report sharing and collaboration
10
Publish to Web
10
Publish to PDF
10
Report Versioning
10
Report Delivery Scheduling
9
Delivery to Remote Servers
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
10
Predictive Analytics
10
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
Responsive Design for Web Access
Not Rated
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
REST API
Not Rated
Javascript API
Not Rated
iFrames
Not Rated
Java API
Not Rated
Themeable User Interface (UI)
Not Rated
Customizable Platform (Open Source)
Not Rated

Using Tableau Desktop

Across all business functions, from analysts to C-suite members.
People having domain knowledge and experience of the tool. Someone who can provide detailed and in-depth training to a variety of users. Also, if the users are made aware of the latest releases, it would be beneficial for all. The developers of the reports should be aware of the latest features, and users should see the updated functionalities.
  • Making it easily accessible
  • Incorporate the additional capabilities
  • Better understanding at all the levels
  • Dashboards and visualization reports
  • Advanced analytics for the clients
  • End-user interface to the complex analytics and machine learning
  • Scaling the availability to large user-base
  • Making sure that the tool is being optimally utilized
  • Utilizing it across the organization from lowest to highest level

Evaluating Tableau Desktop and Competitors

Yes - It replaced Alteryx and some other products. The decision was mainly driven by the ROI and the impact it had on the features it provides. Further, the clients have been widely using Tableau Desktop.
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Product features are exceptional and quite wonderful. They provide you with a variety of options and capabilities that can help you build any kind of dashboard.
Not necessarily anything to change.

Tableau Desktop Support

The support, as well as the community for the Tableau Desktop, is particularly well established. In addition to this, the documentation is pretty useful and comes in handy in scenarios where some external support is needed. Moreover, the training content available over web and the certification courses is second to none.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
I'm not sure if we have a premium support license. Direct support is also fairly capable and equally useful.
Yes, there were instances when we wanted some additional integration capabilities as the client requirements were like that. Those are not directly accessible in the default settings and needed admin-level privileges to make edits. The support team made sure that the capabilities were involved and the integration was seamless. So, overall, I'm extremely pleased.

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