TalkDesk Review
November 22, 2021
TalkDesk Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
The solution is good and easy to deploy with a very good project management team. However, TalkDesk needs improvement in their administrative and billing Dept and be a bit more flexible.
- Global Calling number and workflow
- integration
- Administrative
- Caller experience
- availability during incidents
- reductions in overall cost
Global call and workflow
Do you think Talkdesk delivers good value for the price?
Yes
Are you happy with Talkdesk's feature set?
Yes
Did Talkdesk live up to sales and marketing promises?
No
Did implementation of Talkdesk go as expected?
Yes
Would you buy Talkdesk again?
Yes