Item: Talkdesk
Rating: 8
Author: AMIT VISHWAKARMA

Use Cases and Deployment Scope

It really uses the full app for International calling. One [of] the best apps I will recommend, it has a quite simple layout anyone can use it and has great connectivity. All the call gets connected [and] there are many country names present in that so you can call any country by using its dial code.

Pros and Cons

Great connectivity
Quite simple
cool features

need to work on connectivity
should work less data speed
Mobile application need improvement

Return on Investment

good
need improvement
speed

Usability

Implementation Rating

Alternatives Considered

Ameyo

Key Insights

Do you think Talkdesk delivers good value for the price?

Yes

Are you happy with Talkdesk's feature set?

Yes

Did Talkdesk live up to sales and marketing promises?

Yes

Did implementation of Talkdesk go as expected?

Yes

Would you buy Talkdesk again?

Yes

Other Software Used

Webex Calling, Ameyo, Exotel

Likelihood to Recommend

Really good and has better connectivity. It needs to work on mobile applications [and] needs more improvement. Should work on less data speed, user-friendly, simple UI, and lots of features and has every country dialings option much recommended to all of you [since] response is very good. Quick resolution on the complaint in any situation.

Best App for International calling

Overall Satisfaction with Talkdesk