Talkwalker Review
October 15, 2019
Talkwalker Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkwalker
We use Talkwalker as a social listening and insight tool. It helps us monitor what is being said about our company and what type of sentiment is being discussed in terms of our work. We find it very helpful when developing content and when we need to know and learn more about the market we are in.
- In-depth reports
- Previews listening
- Customer support is great
- Can be hard to master
- Not as user-friendly for inexperienced social listeners
- Slow response at times
- Helpful content planning and marketing.
- Helpful insight for competitive analysis.
- Helpful reporting.
Sprout Social seemed like a really great tool, but a lot of the features on Talkwalker were more what we were looking for in terms of reporting and the deeper listening software available. Social listening seemed more new to Sprout Social so we wanted a product with more experience. They have a great product as well, but Talkwalker was our eventual selection.
Do you think Talkwalker delivers good value for the price?
Yes
Are you happy with Talkwalker's feature set?
Yes
Did Talkwalker live up to sales and marketing promises?
Yes
Did implementation of Talkwalker go as expected?
Yes
Would you buy Talkwalker again?
Yes