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Immediate Impact on our Business with Brand Monitoring Services
February 23, 2022

Immediate Impact on our Business with Brand Monitoring Services

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Talkwalker

We use talkwalker internally to manage and monitor brand conversations and mentions for our clients at scale - we're able to quickly identify issues or problems that need to be addressed by our clients and track how brand perception changes over time. We also use talkwalker for their mentions feature which can track mentions of product, brand, employees, etc based on the custom filters setup.
  • Brand Management
  • Trend Analysis
  • Market Research
  • Improvements to Free Tools to supplement paid subscriptions
  • Talkwalker Alerts
  • Brand Monitoring
  • We've built trust with our clients with Talkwalker
  • Talkwalker has found brand mentions Google didn't

Do you think Talkwalker delivers good value for the price?

Yes

Are you happy with Talkwalker's feature set?

Yes

Did Talkwalker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Talkwalker go as expected?

Yes

Would you buy Talkwalker again?

Yes

We've seen great success setting up custom alerts for all of our clients to track brand mentions and monitor brand sentiment over time. We can also use their market research & trend assessments to improve targeting capabilities and ensure we're focused on priority topics online. It's helped us to get in front of the right customers more often.