On Target!
July 06, 2020
On Target!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TargetProcess
We use TargetProcess across our entire organization. We currently use it for requirements and bug tracking but are starting to expand into marketing requirements and the help desk. We will soon be tying it into a CRM and will use it for our entire product life cycle. More than anything we were looking for a tool that does almost everything and this fits the bill.
- Basic flexibility out of the box is a big advantage for a small company without resources to customize, as is needed for some of the larger competitors.
- The support is second to none. They've even written custom TP queries to get me what I want.
- They have managed to cover all the basics of product development in one product, in particular, the inclusion of customer support (although limited) is a big selling point for a small company.
- I don't like the view concept versus just doing search queries to see what you want.
- The basic test process stuff is there, but they are missing things like re-use of steps and iteration tracking.
- The lack of adding and customizing entities is probably the biggest miss, but I understand this is in the works.
- Allowed us to create and track requirements for future product development.
- Creating test cases and tracking bugs has improved product quality.
One word: simple! Just much easier to get up and running and not nearly as much customization needed for basic functionality. We chose it to get ALM without having to dedicate someone to manage it.
Do you think Apptio Targetprocess delivers good value for the price?
Yes
Are you happy with Apptio Targetprocess's feature set?
Yes
Did Apptio Targetprocess live up to sales and marketing promises?
Yes
Did implementation of Apptio Targetprocess go as expected?
Yes
Would you buy Apptio Targetprocess again?
Yes