Live chat support for every business
November 01, 2021
Live chat support for every business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with tawk.to
I have been looking for a live chat software that I could easily use to communicate with customers and I found Tawk.to. A Live chat software that I can use to engage with my visitors and potential customers in real-time. It has features that will allow to monitor customer activity in real-time, share knowledge with team members. It is a great tool to help improve my customer support and get more conversions and sales. Its sleek and unique design makes it load faster and doesn't load on the website. Can able to read context for visitors while typing.
- Live Chat
- Knowledge base / Ticket system
- Internal Communication with team
- Bot feature. Currently its not available.
- In-chat email request instead of pre chat form
- Live chat support with Live typing feature
- Internal communication with teams.
- Alert for multiple agent on single visitor.
- Engaging with customers directly with live chat.
- Gather customer data for live chat support.
Do you think tawk.to delivers good value for the price?
Yes
Are you happy with tawk.to's feature set?
Yes
Did tawk.to live up to sales and marketing promises?
Yes
Did implementation of tawk.to go as expected?
Yes
Would you buy tawk.to again?
Yes