Hassle free remote access tool out there, the best a professional can get
Updated July 07, 2021
Hassle free remote access tool out there, the best a professional can get
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
It made work from home possible to a many of us, the ease of access makes it a very friendly tool. One does not need a training to use it. The feature to set a custom password makes it even way more friendly and can help the users remember the details without any hassle. Its file sharing feature is a big plus to it, this feature is the best alternative out there. It also lists the concurrent users which feels very important in terms of privacy and indicates the parallel presence very well.
- Ease of Access
- Custom Password
- File Sharing
- Seamless Access
- Correct errors to be prompted
- Justify more clearly why connection failed
- Provide clear option as to what windows can be shared and hidden from others
- Enhanced Productivity
- Enhanced Customer Relation
- Allowed Ease in Debugging Remotely
Its installation and setup is the easiest. It is also available in mobile platform and makes remote servers under the control of hands.
The other tools demand the access to be allowed at remote server end first which is a tricky thing in tight situation. The other tools are not as seamless as TeamViewer is, it has edge over other tools in most aspects.
The other tools demand the access to be allowed at remote server end first which is a tricky thing in tight situation. The other tools are not as seamless as TeamViewer is, it has edge over other tools in most aspects.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TeamViewer go as expected?
I wasn't involved with the implementation phase
Would you buy TeamViewer again?
Yes
Its easy to install from the IT perspective and once installed the initial setup is handled by default. The users can set password of their own and let it be static. New user settings are easily manageable as well. The email linking features is by far the the best in this product.
Certainly, the security features are pretty on spot here and our organization takes pretty good deal advantage of it.
TeamViewer Feature Ratings
TeamViewer Security and Support
It was purchased as a part of the office bulk deal. The premium version ensures seamless access and trancends restrictions which is present in free version. Once can access devices remotely as long as they want and as frequently as they want. Over 3 people can access the same device in parallel at the same time.Suits well for the debugging purposes when geography isolates us.
Using TeamViewer
100 - Communications
1 - Basic IT support knowledge
- WFH
- Debugging
- File Transfer
- Share Binaries
- Debugging
- PC Mgmt
Evaluating TeamViewer and Competitors
Not Sure
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
No change needed.
TeamViewer Support
Pros | Cons |
---|---|
No escalation required Support understands my problem Quick Initial Response | None |
Mainly to support WFH. To access several servers needed in our daily use.
Never had the need to raise a support request.
Using TeamViewer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Static Password
- File transfer
- Active User list
- Troubleshooting error messages
Yes, but I don't use it