Simple to use yet powerful remote control solution.
Updated August 10, 2022
Simple to use yet powerful remote control solution.
Overall Satisfaction with TeamViewer
The platform allows us to do remote support for our organization members. We do not, to this date, provide external IT services.
- Generate remote assistance environments
- General remote interaction features
- Organization wide device management
- Establishing and maintaining sessions in an easier way
- Simplified radically our management of organization devices (both owned and BOYD)
- Cost reduction on IT support
TeamViewer as a more complete set of features that allow a more comprehensive, unified management of our equipment.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
The deployment and management of the app across our entire ecosystem (fixed and mobile) was easy and without hitches worth mentioning.
We have deployed both SSO and 2FA on our implementation and both work smoothly.
TeamViewer Feature Ratings
Evaluating TeamViewer and Competitors
Yes - VNC was our first option (which we used for quite some time).
Upon testing TeamViewer we slowly moved into adopting it in essence because the available features and the global device management made it easier to provide remote assistance.
Upon testing TeamViewer we slowly moved into adopting it in essence because the available features and the global device management made it easier to provide remote assistance.
- Price
- Product Features
- Product Usability
While price wasn't necessarily a factor, it indeed helped making the transition from our precious solution.
The most important part for us was both features and usability. The set of tools offered by TeamViewer was neatly superior and the product was was so simple to use that migration went like a breeze.
The most important part for us was both features and usability. The set of tools offered by TeamViewer was neatly superior and the product was was so simple to use that migration went like a breeze.
We are happy with our evaluation process. We wouldn't change any of it.
Using TeamViewer
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Generating a new connection with a remote device
- Establishing a list of devices
- None, really.
Yes - In general the app (Android) works well although it's not the most suitable environment for a good remote maintenance experience (which is solely a limitation due to the characteristics of mobile devices).