Perfect CRM if you are researching cost effective tools
June 25, 2021

Perfect CRM if you are researching cost effective tools

Vikas Manhas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamWave

We adopted TeamWave for our real estate sale CRM. Our pre-sales and sales teams are mapped on the tool. Our requirement was to address visual management requirements along with reminders and follow-up efficiency. For being a cost-sensitive startup we wanted a tool that had unlimited user subscription, instead of the pay-per-user subscription model. TeamWave is serving us to that extent adequately.
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.

Do you think TeamWave delivers good value for the price?

Yes

Are you happy with TeamWave's feature set?

Yes

Did TeamWave live up to sales and marketing promises?

Yes

Did implementation of TeamWave go as expected?

Yes

Would you buy TeamWave again?

Yes

As the organization scale and capability increases and the cost is not a constraint.
Responsive and solution oriented.
Only if you are constrained on cost and you need a good user experience.

TeamWave Feature Ratings

Customer data management / contact management
10
Workflow management
6
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
6
Task management
10
Billing and invoicing management
8
Reporting
6
Forecasting
5
Pipeline visualization
9
Customizable reports
4
Custom fields
7
API for custom integration
5
Not Rated
Mobile access
3