Great people, great product, great technology
May 07, 2021
Great people, great product, great technology
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Voice API
Overall Satisfaction with Telynx
It used to be that Telynx would answer tickets/requests within minutes and resolve them. They had the online chat bot which was working great. Since COVID, things have slowed down for them and I do not get a quick response, but I like the platform and the different options they have.
We were having major call issues that were never resolved. Telynx seems like it won't complete calls coming from unknown numbers, which causes us a lot of issues as a B2B VoIP business vendor.
We were having major call issues that were never resolved. Telynx seems like it won't complete calls coming from unknown numbers, which causes us a lot of issues as a B2B VoIP business vendor.
- Voice
- CNAM
- SMS
- Does not always respond to tickets in a timely manner
- VoIP
- Call routes
- Positive delivery of call routes
- We still have issues with unknown calls being terminated by Telynx
Do you think Telnyx delivers good value for the price?
Yes
Are you happy with Telnyx's feature set?
Yes
Did Telnyx live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Telnyx go as expected?
I wasn't involved with the implementation phase
Would you buy Telnyx again?
Yes