I cannot be without it!
December 11, 2017

I cannot be without it!

Sabrina Eberling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tenfold

The whole organization in several states across the country uses tenfold daily.
  • Keep notes for individual calls
  • Track you phone time to learn your VPC and grow businesses
  • It brings up the account linked to the phone number for a faster and better customer experience
  • Schedule appointments based on your notes without getting into a calendar
  • It misses seconds or sometimes doesn't count the time for the call.
  • Click to dial fails to work sometimes
  • It shows the last note from that account so it makes easier to remember the last conversation creating a more personalized customer experience
Busy day you get a call from a customer and instead of asking customer personal questions to find account Tenfold brings it up automatically. that's very helpful!