User Review: "Tenfold is Great!"https://www.trustradius.com/contact-centerTenfoldUnspecified7.9711012018-04-25T19:54:59.919Z
Overall Satisfaction with Tenfold
Tenfold is used to help us as an organization more easily dial out to our customers and be able to record our findings from each and every call. It is being used across the whole sales department currently and it may be expanding out. It addresses the problem of being able to quickly dial out.
- Speed is key, so the more calls we make, the greater potential for sales we have.
- Helps us differentiate the high performers vs. low performers
- The customer support team helps so our IT team can focus on other tasks
Tenfold is definitely suited for any sales organization where outbound calls are generally important and used daily. It is helpful in the organization of calls and the recording of phone metrics. The best part of Tenfold is how it is very easily integrated with Salesforce to help us navigate through our day.