TrustRadius
Tenfold Review 10 of 63
Review: "Why Your Business Should Give Tenfold a Try"
https://www.trustradius.com/contact-centerTenfoldUnspecified7.971101
Kevin Dwyer profile photo
May 02, 2018

Review: "Why Your Business Should Give Tenfold a Try"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tenfold

This program is being used the most by our sales floor, but is used across all departments. It is making things much easier to track and manage calls and notes about them through our CRM. For the most part, the main thing that we've gotten out of this is an increase in productivity and accuracy of our follow up information.
  • Tracking of calls both in bound and out bound.
  • Easily dialing out with one click of a mouse.
  • Allowing me as a sales manager to keep track of my team's calls throughout the day.
  • Sometimes we have issues with call notes not specifically logging to our CRM, but other than that it's not really an issue
  • This has helped improve ROI by cutting down on time spent actually dialing, letting us get out in front of more prospects in a shorter amount of time
You should be using Tenfold for any sales job with a need to be calling out to customers more than 40 times per day. They will save you time, and let you stay on top of any reps that you are managing. Not reccommended for smaller volume sales styles, or for very small offices