TextMagic provides the magic of quick texting to your company.
June 21, 2022

TextMagic provides the magic of quick texting to your company.

Eva Huynh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TextMagic

The main issue that we currently face at our business is sometimes we want to send mass MSG to our employees or convert emails to text messages so communication can be processed quickly. TextMagic allows us to do all of these without any issue and is a great tool that saves a lot of time in our communication process.
  • Schedule texting.
  • Converting email to text message.
  • Giving us a virtual phone number.
  • Not too easy to add picture or file to text message.
  • Lack of option for employee to reply.
  • Take some time to learn.
  • Mass text messages to employees to give them status update.
  • Schedule text message so you can prepare to send beforehand.
  • Convert email to text to provide a smooth transition of providing employee information quickly.
  • Takes a lot of time to learn and employees still get confused now. This affects efficiency in the company.
  • Lack of pictures & files reduce the effectiveness of the text.
  • Allowing quick message to be sent to employee help them get up to speed with what's currently happening faster.
I don't use any other software that is similar to TextMagic. I believe TextMagic itself is unique and is a great software to use.

Do you think TextMagic delivers good value for the price?

Yes

Are you happy with TextMagic's feature set?

Yes

Did TextMagic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TextMagic go as expected?

Yes

Would you buy TextMagic again?

Yes

The scenarios that TextMagic is well suited to are sending text messages to a large group of individuals, scheduling your text messages, and converting email to text message format. What it's not well suited to is attaching photos, documents, or videos as a part of your text. Also, it's not suited as something that can be picked up and learn quickly as it takes time to get to know how it works.