For communication and commercial operations optimization.
June 22, 2022

For communication and commercial operations optimization.

Umarani Paswan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TextMagic

Text messages can be used to provide notifications, alerts, reminders and promotional messages. You can upload contact lists and send messages to customers, employees, stakeholders, and even members of the general public who are involved in promotional activities. Provides an SMS gateway API to interact with websites and incorporate text messaging capabilities into daily activities.
  • Employees can connect via text messages using two-way chat messages.
  • Emails can be converted to text messages and sent as SMS.
  • TextMagic's customer service continues to be poor.
  • Contact management could be simplified.
  • TextMagic is an important SMS marketing campaign and communication tool; With its API and email validation service, you can assess the status, deliverability, and risk level of email addresses.
  • Increase the effectiveness of your SMS marketing efforts.
  • You can manage your campaigns from anywhere.
  • Simplifies the process of tracking and maintaining contacts.
  • Automation of incoming SMS.
  • Chats allow you to keep track of all open conversations, browse past messages, and follow up.
TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.

Do you think TextMagic delivers good value for the price?

Yes

Are you happy with TextMagic's feature set?

Yes

Did TextMagic live up to sales and marketing promises?

Yes

Did implementation of TextMagic go as expected?

Yes

Would you buy TextMagic again?

Yes

You can share your team's inboxes and contact lists; each member can schedule messages to be delivered at certain times while keeping track of delivery rates. Metrics such as volume of messages delivered and received, delivery rate, and response rate can be tracked. You can import Excel or CSV files, tag them with custom fields, and perform custom actions like sharing with subaccounts, hiding, and adding more profile information.