Okta Identity Cloud makes Single Sign on a Breeze
July 30, 2021

Okta Identity Cloud makes Single Sign on a Breeze

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Overall Satisfaction with The Okta Identity Cloud

Okta Identity Cloud is used as a single sign-on solution for integrating the web and mobile applications used throughout the organization. This is a scalable and effective method which enables users to simply log in to different applications with one single sign-on. It solves the business problems which arise from keeping track of multiple different login systems, which can get convoluted and difficult to synchronize.
  • It is simple to use for logins, which helps get users up and running with the program.
  • It is secure, which helps us ensure that users can securely trust the program with their logins.
  • It is scalable across the organization, which helps us integrate Okta with multiple different applications.
  • Okta Identity Cloud would benefit from additional recovery options.
  • Okta Identity Cloud would benefit from an improved interface, which gives users multiple methods of logging in.
  • Okta Identity Cloud would benefit from providing users more options for two-factor authentication.
  • Okta has helped improve employee productivity in logging into multiple different applications.
  • Okta has helped deploy new applications across the organization, enabling employees to quickly login to these applications using the existing Okta interface.
  • Okta has helped secure applications to protect Intellectual Property and proprietary information.
Our organization has benefited from the centralized identity management platform of Okta Identity Cloud by enabling us to use this platform to centralize all user logins across the different web and mobile applications used by the organizations. This has allowed the organization to benefit from the simplicity and scalability of the centralized platform, allowing us to quickly and easily add and remove and update users across different applications.
I have not personally had any experiences with Okta's Professional Services. However, I have interfaced with staff in Information Technology who have had to use Okta's Customer Success and Customer Support, and the feedback has been positive in these circumstances. My understanding is that Okta's Customer Support was able to resolve any and all issues that were presented.
The reliability of the Okta Identity Cloud is absolutely critical to the ability of our organization to be able to use the service. We have employees in different timezones across the world and often times need to implement and deliver projects in short timeframes, and not being able to login due to downtime would be disastrous. We are thoroughly reliant upon the uptime and quality of the services provided by Okta Identity Cloud and have had a positive experience thus far.

Do you think The Okta Identity Cloud delivers good value for the price?


Are you happy with The Okta Identity Cloud's feature set?


Did The Okta Identity Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of The Okta Identity Cloud go as expected?


Would you buy The Okta Identity Cloud again?


We have used a variety of other single sign-on applications in the past, such as Oracle Enterprise Single Sign-On and AWS Single Sign-On and have had varied results with other services. My understanding is that the selection of the different Sign-On services has been based on pricing and technology enablement metrics, which as a user I am not privy to. The Okta Identity Cloud seems to be a highly functional, superior version to these alternatives.
Okta Identity Cloud is perfect for enterprise systems that combine multiple different web and mobile applications all requiring logins -- this application can be used to provide a single sign-on solution for all of these different applications, enabling the user to just keep track of one single login which can be used to login to all different applications. It is less appropriate when various logins are needed for different security access and different levels of authentication across the organization.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management