Overall Satisfaction with The Raiser's Edge
I worked directly with the fundraising team at Catholic Charities. We used this software to keep record of donations both in-kind and monetary, as well as for targeted campaigns and upcoming events.
- For a newer user of Raiser's Edge it is a very easy platform to use!
- The CRM and information kept about constituents is effective for targeted campaigns as well as understanding your donor pool!
- Reporting capabilities are great!
- It would be nice to see some memory functionality with the program and not allow constituents to be duplicated in the system.
- Address verification has room for improvement!
- Better customer service
- Faster Lead Conversion
- Understanding and retaining our donors!
I am not the key decision maker, but I believe Raiser's Edge sufficiently provides for my organizations needs!
I think that Raiser's Edge is a sufficient program for those organizations who are trying to keep better track of their donor database. Uncovering what systems organizations are currently using and stating the features and benefits that Raiser's Edge has to meet their needs is critical.