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Purpose-constructed IIoT platform
February 25, 2022

Purpose-constructed IIoT platform

Kesha Parikh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • ThingWorx Kepware Server
  • ThingWorx Manufacturing Apps
  • ThingWorx Navigate
  • ThingWorx Asset Advisor

Overall Satisfaction with ThingWorx

We used Thingworx an IoT solution to improve the efficiency of our client's industrial processes. Thingworx used to reduce the amount of effort and complexity involved in integrating third-party apps by developing and deploying Industrial Internet of Things (IoT) solutions that accelerate time to market. Thingworx featured with its own framework - Thing Model Framework. Which provides effortless integration with other technologies and tools, such as ThingWorx Studio, Kepware.
  • less coding efforts
  • supported with augmented reality
  • remote monitoring
  • data security
  • built-in core tools
  • wide range of functionalities are offered, which requires time to understand
  • various features to represent data
  • cloud, on-premise or hybrid model included
  • SDKs and REST APIs available
  • increase operational efficiency
  • reduce cost

Do you think ThingWorx delivers good value for the price?

Yes

Are you happy with ThingWorx's feature set?

Yes

Did ThingWorx live up to sales and marketing promises?

Yes

Did implementation of ThingWorx go as expected?

Yes

Would you buy ThingWorx again?

Yes

Business processes may be greatly enhanced using the IIoT. Thingworx collects data from sensors and other devices and Users apply SQUEAL in analysing and filtering data, and retrieving particular information. SQUEAL, the acronym for Search, Query, and Analysis, is the search engine used by Thingworx. Initially, we struggled with integration and understanding the core functionalities offered by Thingworx and we scheduled several demo sessions with the support team. Therefore, I can say overall, we had a memorable experience with Thingworx.

ThingWorx Feature Ratings

Internet of Things
9.6
IoT Device Management
10
Device Security
10
IoT Data Management
9
IoT Analytics
10
IoT Integration
9

ThingWorx Support

Experienced and knowledgeable customer support executives,
Thingworx is a very large product and contains a myriad of features which is not easy to remember without enough training or hands-on experience.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
yes, our client purchased because we had no prior experience with Thingworx.