The best LMS platform for both customer education and personal courses. Thinkific is the future for online learning!
January 26, 2022

The best LMS platform for both customer education and personal courses. Thinkific is the future for online learning!

Simon Dunant | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Thinkific

We use Thinkific Plus to deliver our customer education programs at scale to clients and partners and we also use it for training our internal employees.

Previously we used a different self hosted LMS platform solution which we had to put a lot of resources into managing and supporting on the techstack side which was holding us back from focusing on actually delivering our learning effectively. Thinkific solved this for us because it is a SAAS based LMS, and took away all the hosting and maintenance headaches.

Thinkific was also way more user friendly than our previous LMS, and being cloud based gives us the opportunity to easily include other business users in the administration and operation of it. Thinkific really opens up the availability of an LMS to other areas of our business, meaning we can offer the power of online education to parts of our company that didn't realise the benefits it could offer.



  • Enables course creators to deliver high quality courses very fast
  • Offers unlimited hosting for videos included in the subscription price
  • Provides an easy to use administration interface that's powerful and accessible
  • Easy to scale subscription tiers on B2C plans, cost effective highly scaleable B2B plans (Thinkific Plus) ideal for companies who want to start a customer education program
  • Amazing support and account management team - great mindset and people in the teams.
  • Built in community features lag behind other dedicated community platforms (though community isn't their main goal of course)
  • Quick and easy to use and publish content
  • Cloud based platform
  • Excellent set of features for creators and learners alike
  • Easy to navigate for students
  • Flexible admin user structure with useful permission levels
  • Reduced time, money and reliance on external hosting and techstacks
  • Increased our speed of training delivery to our clients and partners
  • Increased the number of new students and the engagement of our courses
  • Opened up our LMS to other parts of our business
Thinkific beats the competition hands down simply because the team behind the platform care and put an enormous amount of personal effort into helping their customers. Competitors that I evaluated were more focused on their targets than our goals as a customer, Thinkific acted as a true partner during selection, onboarding and deployment. Whilst self hosted solutions might appear cheaper, in the long term you'll end up paying more in additional hosting and techstack costs, not mentioning time and headaches. Thinkific wipes out the technical headaches because it is cloud based, and truly cares about its customer's success. Thats why we selected Thinkific.

Do you think Thinkific delivers good value for the price?

Yes

Are you happy with Thinkific's feature set?

Yes

Did Thinkific live up to sales and marketing promises?

Yes

Did implementation of Thinkific go as expected?

Yes

Would you buy Thinkific again?

Yes

Thinkific is well suited for users who who want to make an impact teaching online, whether that's to B2C with independent course creators, or B2B where you're training clients, partners and internal staff for a company (which is how we deployed the Thinkific Plus plan). Deployment or migration is easy and the speed and ease of course creation and publication is second to none. It's probably the easiest LMS to administer whilst still providing a powerful suite of tools that give you the insight you need to grow your course business.Thinkific is ideal for creating a customer education program for your business, automating onboarding of client training and training partners too. The range of plans Thinkific offer equally make it ideal for smaller personal course creators too.