Item: Thomson Reuters ONESOURCE
Rating: 8
Author: Russ Hinton

Use Cases and Deployment Scope

Thomson Reuters ONESOURCE is used by our HR department to verify new hire background checks and drug screens. This is a one-stop-shop doing both screens with one application. It has saved us time and money. It has an easy-to-use platform that I love. It also has a quick and easy search tool to find older results fast.

Pros and Cons

Easy to use
Simple platform that anyone can understand
Turn around time was fast
Customer service was also fast and very helpful

Contract with more testing facilities for more options for new hires
Find ways to integrate into HRIS systems
Cheaper rates

Return on Investment

We have made a positive impact in our recruiting efforts by using this platform.
We have saved time and been able to hire faster, which leads to more revenue.
Combining to one platform has saved us money and quicken the turn around time.

Alternatives Considered

As I said it is an easy-to-use platform and saved us time and money. They have great customer service and have helped our company get new hires checked and in-service faster than our old company. By combining the two services in one place it has made it easier for the new hire and the HR staff to track results. I am a fan!

Key Insights

Do you think Thomson Reuters ONESOURCE delivers good value for the price?

Yes

Are you happy with Thomson Reuters ONESOURCE's feature set?

Yes

Did Thomson Reuters ONESOURCE live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Thomson Reuters ONESOURCE go as expected?

I wasn't involved with the implementation phase

Would you buy Thomson Reuters ONESOURCE again?

Yes

Likelihood to Recommend

If you have a need for background checks and drug screens for new hires this is a great platform to use. They have an easy-to-use system and give fast results with outstanding customer service. Their turnaround time is better than most and their prices are fair. They work with you to find ways to make the process better for you.

ONESOURCE is the ONE

Overall Satisfaction with Thomson Reuters ONESOURCE