Item: ThoughtSpot
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

ThoughtSpot is used to visualize outputs from NLP/AI use cases for our client. It helps to visualize output and show various trends to help clients make decisions with investment research, credit risk, ESG insights, and so on.

Pros and Cons

Clean UI, I like the UI as it looks very clean and modern.
Filters, ability to create custom filers and explore data underlying in tables.

It would be great if ThoughtSpot can add the feature to filter by clicking on visualizations. i.e if I click on a particular data point in the chart if the full dashboard can filter just for that particular data point.
Color coding the heatmap with different colors like green to orange to red.

Return on Investment

Easy access to clients and more flexibility in terms of editing dashboard.
Clean and modern interface to visualize results.

ThoughtSpot Time to Value

It takes about a few hours to fully understand how a dashboard can be reviewed and then insights further derived for a business user will take longer for a technical user who wants to understand from an integration standpoint.

ThoughtSpot Accuracy

I have not tried this process so far.

Usability

I am giving this rating as I feel overall it is user-friendly but adding some more features like filter by clicking on visuals, also dashboards providing pop-up alerts if certain data point exceeds a threshold will all be good points for business users.

Cloud Data Support

Not applicable in my case.

Alternatives Considered

Kibana and Microsoft Power BI

ThoughtSpot is my top choice from the above two as the UI is the most modern and user-friendly as well.

Key Insights

Do you think ThoughtSpot delivers good value for the price?

Yes

Are you happy with ThoughtSpot's feature set?

Yes

Did ThoughtSpot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ThoughtSpot go as expected?

Yes

Would you buy ThoughtSpot again?

Yes

Other Software Used

Kibana, Microsoft Power BI, Planhat

Likelihood to Recommend

Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.

Tips for improvement for business peeps!

Overall Satisfaction with ThoughtSpot