ThousandEyes - A robust tool for connectivity monitoring
Anonymous | TrustRadius Reviewer
June 01, 2019

ThousandEyes - A robust tool for connectivity monitoring

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ThousandEyes

ThousandEyes is being used as the monitoring tool for our infrastructure and application endpoints. ThousandEyes is used for worldwide monitoring of our company's resources connected with each other via the intranet. We have ThousandEyes agents installed at multiple locations in different geographies.
Before ThousandEyes, we were not able to pinpoint the root cause of the intermittent connectivity failure with our platforms
  • Fantastic Dashboard and GUI.
  • Excellent Performance in terms of issue identification and reporting.
  • Integration with multiple platforms so that alerts can be routed to the desired platforms like slack,scom etcq.
  • Good reporting features available.
  • Excellent Customer Support.
  • Documentation about the functionality can be improved.
  • It could have machine learning features embedded within to suggest solutions for the issues that it detects.
  • Cost could be another factor for a small organization.
  • Platform connectivity issue identification has helped us to improve our platform availability.
  • ThousandEyes' alerting features have helped us to transform our monitoring from 24*7 monitoring to action only in case of an issue.
  • ThousandEyes reporting features have helped us to analyze the network performance over a period of time and better judge for future planning of infrastructure requirements.
ThousandEyes stands out from its competition on the below points:
1) Their endpoint stability and robustness are better than other tools, which ensures that we detect even minor disruption in our services.
2) Reporting & Alerting in ThousandEyes is far better than its competitors.
3) ThousandEyes' gui is web-based, with an easy to use design.
4) It can integrate well with other interfaces, hence making it adjustable to your current setup.
ThousandEyes is best fit if you need to monitor your platforms, site, or API connectivity. It provides robust monitoring mechanisms for monitoring.
But in case you need detailed network issue analysis, then there are specific network monitoring tools on the market which can provide better insights as compared to ThousandEyes. The Reporting and Alerting features in ThousandEyes are awesome.

ThousandEyes Feature Ratings

Network monitoring
7
Baseline threshold calculation
9
Alerts
10
Network capacity planning
9
Network mapping
9
Customizable reports
10
Wireless infrastructure monitoring
10