Item: Cisco ThousandEyes
Rating: 9
Author: Pat Balcerek

Use Cases and Deployment Scope

We are using ThousandEyes as monitoring service for our ISP links. We are monitoring ISP end devices as also our own external IP addresses for different devices and services. Also we are testing our external services and avability of them on the global network. As the state of writing all works for 100%.

Pros and Cons

Monitoring links
Sending alerts
Monitoring external services
Monitoring servers

Monitoring services to get more details
Integration with other services

Most Important Features

Alerting for issues
Monitoring services

Return on Investment

We know quicker if there is issue with particular location.

Key Insights

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

I wasn't involved with the implementation phase

Would you buy Cisco ThousandEyes again?

Yes

Other Software Used

SolarWinds IP Address Manager (IPAM)

Likelihood to Recommend

We immediately know if there is an issue with local service. Mostly as its monitoring links from different locations so if there is just a local issue on server or with its service or its something bigger on ISP end. Easy to setup notification and alerting which do not send to much details and can be adjusted.

Good product for its price.

Overall Satisfaction with ThousandEyes