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ThousandEyes--like having a thousand eyes watching your performance!
May 15, 2021

ThousandEyes--like having a thousand eyes watching your performance!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThousandEyes

I worked with users of ThousandEyes and received reports from it as an extra layer of monitoring. Great insight was provided for investigations into issues and it helped determine possible causes for behavior we saw in the performance metrics. It is being used across teams to monitor site performance and provide alerts when something passes a preset threshold.
  • System monitoring, especially when we are not in the office
  • Report generation to show performance trends or issues
  • Alerts to notify when things are not performing well
  • Performance monitoring
  • Report generation
  • Alerts
  • It helps prevent issues or learn from them to make sure they don't happen again, preventing future revenue loss
  • Alerts keep you aware when you are not actively monitoring
ThousandEyes is great for monitoring a specific application. AppDynamics is great for monitoring many, many applications and zooming in to troubleshoot. Thousand eyes is more monitoring from the outside as opposed AppDynamics monitoring the actual platform. Dynatrace is great for alerts but does not provide as much detail in the capacity that it is used.

Do you think ThousandEyes delivers good value for the price?

Not sure

Are you happy with ThousandEyes's feature set?

Yes

Did ThousandEyes live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ThousandEyes go as expected?

I wasn't involved with the implementation phase

Would you buy ThousandEyes again?

Yes

It is a great monitoring tool when you don't own the technology you are using and it is more of "black box" application. It helps you call out potential performance issues you may not have had any visibility to. It fills a gap between system monitoring from the vendor and internal monitoring tools. Alerting the team keeps potential issues from going undetected.

ThousandEyes Feature Ratings