TIBCO/Scribe does the heavy lifting
June 01, 2019
TIBCO/Scribe does the heavy lifting
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
This system is being used to streamline an integration between our accounting software, Intacct, and our expense management system, Concur. This is used only in our finance and accounting department. This cuts the time entry for expenses by over 75%.
- The trigger for pushing syncing the information between systems is only a few clicks once logged in.
- The speed of the sync is almost instant which means that by the time I have completed the sync process I can report on results.
- The systems is able to handle multiple types of integrations all on the same dashboard.
- The interface itself, Scribe, is a little hard to work in due to the color palette of the web page itself, not a big obstacle but annoying.
- We used a third party to assist on the integration itself, without their assistance it would be difficult to add additional functionality for a even moderately advance user. Need significant programming experience to add functionality.
- Some of the buttons when performing sync operations are programmed in such a way that it often takes multiple attempts to get the sync moving, this is a simply HTML issue I believe, again not a big obstacle but annoying.
- Decreased processing time
- Increased overall efficiency in my department
- Better data integrity and accuracy
We used TIBCO/Scribe as it was suggested to us by our integration partner Armanino, but the functionality was commonly used for the Concur/Intacct integration. If I needed additional integrations that did not have built in connectors, like Bill.com, I would look to Scribe as a primary option. Having experience with this integration I would definitely use it for other needs.
- In-person training
I was the primary contact and was the provided with the most training. I think that the training was incredibly important as without a moderate programming background and at least some familiarity with what is required to sync information it would be hard for someone to navigate. But with the training it is fairly straight forward.