Low Cost, Low Flexibility
June 07, 2019

Low Cost, Low Flexibility

Chad Kelly | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)

Our organization provides professional services to the Salesforce ecosystem with a heavy focus in state and local government. We leverage Scribe online internally to support migration of legacy customer data to the Salesforce cloud and have recommended and implemented Scribe online for several customers for basic database to Salesforce integrations. We have implemented roughly 10 projects using the platform.
  • less cost prohibitive than other similar tools. most connectors are included with base cost
  • fairly easy to learn and implement
  • generous enterprise licensing model
  • not strong with complex orchestrations (e.g. orchestrating realtime and batch sequencing)
  • no option to extend integrations with scripting when declarative drag and drop blocks fall short of need
  • doesn't support movement of files/media
  • exception handling is not great
  • Positive - It supports collaborative data migration work
  • Positive - it allows lower cost resources to work on integrations
  • Negative - when the integrations fail it is challenging to investigate, requires human intervention to retry the integrations
Products like Jitterbit, Boomi and Anypoint are better at creating robust complex orchestrations.
  • Online training
  • Self-taught
Several years ago we did an all company knowledge sharing session on the product and we have a Chatter group to discuss needs/questions/observations.
The Scribe online product is well suited for organizations that did not expect/budget a middleware investment and need a basic integration 1 source to 1 target involving a low complexity of tables/objects.

The product is not well suited for moving files. It's disappointing this product can't work with Salesforce files/attachments. It is disappointing this product can't download a file from an S3 bucket. I would request more capabilities around moving files in general be considered in their roadmap.

TIBCO Integration (including BusinessWorks and Flogo) Feature Ratings

Pre-built connectors
8
Support for real-time and batch integration
6
Monitoring console
6