Just (For the Most Part) What the Dr. PreSCRIBEd
April 20, 2022
Just (For the Most Part) What the Dr. PreSCRIBEd
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Integration (including BusinessWorks and Scribe)
Scribe handles creating payments and gift in our Finance software Intacct, pulling/acknowledging opportunities from Salesforce to create the records in Intacct. It also creates in-kind opportunities in Salesforce from our expense and invoicing tool, Concur.
- Automation
- API Calls
- Alerts
- Ease of Use
- Navigation
- Ease of Problem Solving
- Huge time saver for our finance team, hard to monetize.
- When solutions break, the impact is obviously negative as we need to engage a consultant.
- Scribe - Salesforce to Intacct
- Scribe - Concur to Intacct for Invoices + Payments
7 - Finance and IT.
- Concur Invoice, Concur Travel and Expense, Sage Intacct and Salesforce Experience Cloud (formerly Salesforce Community Cloud)
Scribe bridges the gap between all of our systems, it's imperative to us in that regard. I'm sure there are alternatives, but overall Scribe has served our needs well and created very little down time or issues in general, so I'm inclined to recommend it based on the reliability of the platform overall.
- no training
All processes before Scribe would have been manual, or at best one-off integrations that provide less valuable data. The tool has empowered us to focus on more important matters surrounding the health of our org, and be more proactive in working on impactful projects by limiting the amount of busy work each team member is responsible for, be it finance or IT.
Do you think TIBCO Integration (including BusinessWorks and Flogo) delivers good value for the price?
Not sure
Are you happy with TIBCO Integration (including BusinessWorks and Flogo)'s feature set?
Yes
Did TIBCO Integration (including BusinessWorks and Flogo) live up to sales and marketing promises?
Yes
Did implementation of TIBCO Integration (including BusinessWorks and Flogo) go as expected?
I wasn't involved with the implementation phase
Would you buy TIBCO Integration (including BusinessWorks and Flogo) again?
Yes
Our success is defined by the time saving we've been afforded by implementing Scribe. The lessons have mainly been surrounding the navigation and troubleshooting aspects within Scribe, in terms of lessons it's always engage the proper support if you're unsure how something would be resolved, it's better to be safe than sorry when it comes to the backend.