Track activities of your team with Time Doctor
July 18, 2017

Track activities of your team with Time Doctor

Turan AYDIN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Time Doctor

We have a technical support group located in a separate office from our headquarters. So we need to track the activities of our technicians and how much time they are using for different tasks. We have seen that after using this tool, the technicians start to care more about working hours and about the efficiency of their work.
  • We start to measure how much time they are using for different tasks so we optimize the tasks.
  • Also people start to see how much time they work and they start to care more about working hours.
  • We need integration with ManageEngine Service Desk Plus.
  • We also need integration with Assembla.
  • In my case, we have a positive impact and we will continue to use this tool in the future.
I do not remember the names of the alternative solutions now. However, here are some of the criteria that we compared:
  • ease of use
  • complexity
  • easy setup and learn
  • reports
  • investment
Time Doctor definitely is good if you want to track the activities of your team, However at the end, every thing is pointed to each person.