Great Online Appt Booking Tool but User Setup is Time Consuming
November 07, 2019

Great Online Appt Booking Tool but User Setup is Time Consuming

Jared Wacht | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TimeTrade

We use TimeTrade with our sales reps so they have individual online appointment-booking links known as TimeTrade URLs.
  • The customers really like that they can book time with our reps when it's convenient for both parties.
  • TimeTrade integrates with Outlook, so the online calendar is in sync with the reps.
  • Setup is VERY cumbersome and takes quite a while. Should be less complicated and quicker.
  • Sales often get done quicker and more get done after only 1 meeting than before since the times already work for both parties and the tool allows for easy re-scheduling.
Their support team often gets back to us promptly and is very helpful.

Do you think Engageware delivers good value for the price?

Yes

Are you happy with Engageware's feature set?

Yes

Did Engageware live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Engageware go as expected?

Yes

Would you buy Engageware again?

Yes